Terms and Conditions

Universal Digital Torvallbach Businesses
Bakkedraget 32
2860 Søborg
TLF: +45 28901092
CVR: 34249040

All products, workshops, courses, online products, subscriptions and online courses in this shop are based on Sara Torvallbach, Universal Digital Torvalbach Businesses, CVR No. 34249040, c / o Sara Torvallbach, Bakkedraget 32, 2860 Søborg.
We can be contacted at: hi@saratorvallbach.com

In general
Universal Digital Torvallbach Businesses provides products, workshops, courses, online products, subscriptions and online courses at https://saratorvallbach.com/. The terms apply between the individual user and Universal Digital Torvallbach Businesses.

These Terms and Conditions of Use apply to agreements between Universal Digital Torvallbach Businesses and one natural person (“the User”) regarding the Service. Only persons who are 18 or older and live in Denmark can enter into an agreement with Universal Digital Torvallbach Businesses regarding the Service.

These Terms constitute the agreement that applies between the User and Universal Digital Torvallbach Businesses.

In order to access the Service, the User must read and accept the terms of trade.

Extent of the service
The service gives the user access to Universal Digital Torvallbach Businesses services when ordered.

Access to the service
To access the Service, the user must register a user account on the portal.

Registration and user access
The user is responsible for ensuring that the information provided is accurate at the time of registration. Upon registration, the User may only provide information regarding own payment and credit cards.

When registering, the User must enter a user name and a password (hereafter “Login Information”). User Login Information is personal and may not be used by others unless otherwise stated on the product.

The user must keep the Login Information in a safe place so that others cannot gain unauthorized access to them. The user is responsible for all use of his/her user account.

If the User suspects the illegal use of the User Login Information, the User must immediately notify Universal Digital Torvallbach Businesses and change its password.

Fees and Payment
Fees for using the Service must be paid according to the price list at any time, which is available on the website.

Payment for the subscription occurs in advance each month.

The user must make the payment for the subscription via the means of payment offered by Universal Digital Torvallbach Businesses on the website. The user undertakes to sign the necessary documents and to have sufficient funds available for payment through the chosen payment method at each payment date.

Adjustments and changes
Universal Digital Torvallbach Businesses reserves the right to change the fee and other terms and conditions of the Service. The change must be notified to the User no later than thirty (30) days before the change takes effect. In the event of such changes, the User is entitled to terminate the subscription with effect from the date on which the change takes effect. If the User does not terminate the subscription before the change takes effect, it must be considered acceptance of the change. Changes that are obviously beneficial to the User apply immediately without the right of cancellation of the User.

Unsubscribe
Termination of the Service may be effected by the end of the payment period of one month from the latest payment. To terminate the agreement, use the link provided in the online club or contact Universal Digital Torvallbach Businesses via hi@saratorvallbach.com

Payment
Universal Digital Torvallbach Businesses receive online payments with Dankort, Visa / Dankort, Visa, Mastercard, Mobilepay Online, Visa Electron and Paypal.

Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or stated on your order.

All amounts on the website includes VAT.
The website uses the following currencies for pricing:
Denmark – Kroner (DKK), USA – Dollars (USD), England (United Kingdom) – Pounds (GBP), Norway – Krone (NOK), Sweden – Kronor (SEK)

Universal Digital Torvallbach Businesses uses a secure payment server that encrypts all information with SSL protocol which means your data is secure and cannot be read by other third parties.

Universal Digital Torvallbach Businesses’ own website also uses encryption with SSL protocol.

Delivery
The delivery time for your order on products is 1-3 business days.

Universal Digital Torvallbach Businesses ship products with the following: DAO – Direct, DAO – Package Store and Postnord – Private.

The shipping costs is calculated on the basis of weight.

You will be able to choose between having the package sent “without distribution” or “with distribution”.

You will always receive a track and trace no so you can follow your package, from our warehouse and home to you.

Online content will be delivered immediately after your payment unless otherwise stated on the product page.

Cancellation

14 days full refund is given on goods purchased on the website unless otherwise agreed or stated in your order or below. The 14 day period starts the day the order is delivered. Any return costs is paid by the Customer.
The request for cancellation must be notified to us no later than 14 days after the delivery and the product must be with us no later than 14 days after we are informed of your use of the right of withdrawal. The wish to use the right of withdrawal must be sent by mail to hi@saratorvallbach.com
The announcement must be clear that you wish to use your right of cancellation.

There is no right of cancellation on ceremonies, courses, educations and other events. Your registration is final as we prepare very well. However, you are always welcome to send another person in your place with no extra charge, if you should be prevented. If it is a course or an education that requires that you reply and are approved, this is of course also required of the person you send instead. You can also move your date-reservation to another upcoming ceremony in exchange of a small re-arrangement fee of 50 kr.

There is no right of cancellation granted on Cacao purchased from us.

There is no right of cancellation on online products, as the User will receive the content immediately.

 

Return
You are liable for the deterioration of the value of the goods caused by handling other than what is necessary to determine the nature, characteristics and function of the goods. This means that you have to try the item in the same way as if you were shopping

If the item is tested in addition to what is described above, it is considered used and of impaired value. This means that when the purchase is canceled, you will receive a minor portion or none of the purchase amount returned. It is up to Universal Digital Torvallbach Businesses to assess the product’s condition.

Warranty
There is a 2 year warranty on products according to the Danish Sales Law. The warranty applies to all errors in software, material and fabrication.

Complaints regarding Errors and defects must be communicated to Universal Digital Torvallbach Businesses in a reasonable time after the goods have been received. Here is considered max. two weeks as a reasonable time, unless otherwise agreed.

The complaint waives for improper or unusual operation of the product.

The User covers the return costs.

When returning, the company is contacted:
Universal Digital Torvallbach Businesses
Bakkedraget 32
2860 Søborg
Mail: hi@saratorvallbach.com

Complaints will not be received if they have been sent on C.O.D.

Customer & Privacy Policy
We do not resell personal information and do not pass on your personal information to others, they are only registered in our customer directory. You can delete your information at any time.

In order for you to make agreements with Universal Digital Torvallbach Businesses, we need the following information:
– Name
– Address
– Phone number
– Email address

We make the registration of your personal information for the purpose of delivering the goods to you.

The personal information is registered with Universal Digital Torvallbach Businesses and stored for up to five years, after which the information is deleted.

When collecting personal information via our website, we ensure that it always happens by submitting your explicit consent so that you are informed exactly what information is being collected and why.

The director and staff of Universal Digital Torvallbach Businesses have access to the information recorded about you.

The data controller in Universal Digital Torvallbach Businesses is: Sara Torvallbach

We do not store and transmit customer information encrypted.

As registered with Universal Digital Torvallbach Businesses, you always have the right to object to the registration. You also have the right to know what information is registered about you. You have these rights under the Personal Data Act and inquiries related thereto are directed to hi@saratorvallbach.com.

Cookies
At https://saratorvallbach.com/, cookies are used to optimize the website and its functionality, making the visit as easy as possible for you.

You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.

Log Statistics
We use a log statistics at https://saratorvallbach.com/, which means that a statistics system collects information that can provide a statistical picture of how many visitors we have, where they come from and where on the site it leave etc.

The log statistics are only used for the purpose of optimizing the Universal Digital Torvallbach Businesses website.

Consumer Protection
Read more about your protection as a consumer when you buy through a PensoPay payment solution:
https://pensopay.com/mere/forbrugerbeskyttelse/

Product complaints
Product complaints can be sent to:
Competition and Consumer Agency
Carl Jacobsen’s Road 35
2500 Valby
www.forbrug.dk

For EU citizens outside the EU, complaints must be sent through the EU Commission’s online complaint platform.
ec.europa.eu

In case of complaint, our email address must be stated: hi@saratorvallbach.com and the website you purchased the item on.